Donnerstag, 12.01.12

Give your brand a sporting chance

Brands can engage with sport successfully if they enhance the consumer experience. Digital tools are key.

Says Marcus John, Head of Sports, Global MediaCom Worldwide

From The Insider,  January 2012

 

Marcus John Header


Digital tools such as social networks enable consumers to talk about and engage with their passions and the number one passion for most consumers is sport. Music may enjoy the same level of enjoyment but for mass, high profile passion, sport is number one.

Fan sites, Twitter feeds and blogs all connect consumers to the clubs, sports, players and events they love. In the age of dialogue, the world's biggest conversation is sport.

Around 70% of all adults are engaged in some sport consumption across any number of channels at least once a week, which highlights how important the subject is to people's everyday lives. That's significantly higher than any other single topic or subject.

As advertisers, you may be wary about intruding into an area of such intense passion, but the rewards for getting it right can be game changing.

Authentic participation is the key to getting the engagement right.

What brands need in order to succeed in this space is authenticity - the consumer has to see a clear and tangible reason for your products or services to be involved in a given sport.

Ensuring that you are authentic requires a fairly detailed strategic process and a framework for success. Brands need to identify their KPIs and work out what they want sport rights to achieve for them. They need to identify who they want to reach in order to ensure that they choose a platform and a property that is going to deliver against these bespoke targets.

Are they a soft drink brand looking to find ways to drive consumption at the point of sale? Are they a business-to-business brand looking to capture senior corporate decision makers in a captive atmosphere?

What age group do they want to target? What markets are the most important?

Different sports attract different types of consumers in different countries around the world.

Without such kind of analysis, sponsorship rights will forgo most of their greatest benefits and its ROI will be miles below its potential.

Having identified this, the next step - if you are an FMCG brand for example - is to work out how your brand can authentically enhance the experience of the particular sport for the consumer. Unlike five years ago even, the digital tools that consumers use to engage and follow sports these days are key.

Apps, for example, offer brands a clear route to providing added value. A branded app tailored to football or tennis, for instance, could recognise the faces of players and provide statistics on past performances and match results.

An NFL app could enable sports fans to "bet" amongst themselves on the likely performance stats for the upcoming games.

Brands could even offer exclusive access to sports stars to create content. Audi in the US, for example, partnered with the US Olympic Ski Team, to talk to team members in a way that chimed perfectly with the brand's positioning in the market. That content could then be packaged and broadcasted both via traditional channels as well as via targeted digital distribution.

Joining the right amount of creativity with compelling content always delivers.

Mobiles, tablets and computers are now the devices that connect brands and consumers. They have become the enabling tools for a better conversation with consumers at a time that's convenient.

But the key to brand success is always the full, objective strategic review carried out before the investment in sport rights takes place. Too many brands still fail in this regard, forgoing a much greater delivery value with the world's most talked about subject.

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